945 am… Got an email from fitbit telling me I had till April 26th to cancel my premium account. I click the link they send me and follow instructions to cancel. They tell me they cannot cancel me, I must go thru Google pay. I follow the link given me. It says I have no subscription. I click the link given to return to Fitbit, I do a chat with Jessa Jane for eons, doing the same things over and over again with identical outcomes. Jessa apparently didn’t believe me and says. When you get this canceled let us know. She ended the session pretending I had ended it.
Tonight about 4, I chat with them again, this time with Andrea. Who put me thru the same rigamaroll Jessa did with the exact same outcome. By this time I was less than friendly. I sent them a copy of the 24 screenshots I’d done thus far. I get email telling me to convert them to jpeg they don’t accept them in about 24 other programs.
I have no clue how to make conversion. Resent the screenshots telling them this was what they asked for, here they are, if you don’t accept them that’s their problem not mine.
I wasn’t planning to call, but removed my payment info for my account there and at g pay.
If you didn’t know, fitbit sold out to Google. They are making huge changes to the way things are being done. Fitbit bit was already turning into a liberal, woke, pagan program, Google is worse.
I’m done I think. Ranting and cooperating.