The saga continues… anyone else experiencing this issue?

11.30.2023 18:26:52 hrs  Traveled thru River Links 165S_Kennedy_06 Toll Booth

The Toll $5.04, according to # 4584868 due 02.12.2024. Photo on bill had identifier numbers on it but the rest of photo was black with 2 headlight and a fuzzy plate. The payment went thru my bank 02.01.2024 04:52:25 (3506) 855.748.5465 TX

Recieved Txt msg regarding past due on River Link deleted it as I had seen a news article regarding River Link toll fees scam.

Received  River Link  #11737679 (in the amount of) $5.04 due 05.13.2024 for 02.26.2024 traveling thru I265S_East_End_02 @ 17:17:55 hrs No identifier numbers on photo, photo still very dark but lighter than other one and plate still fuzzy but better. Some color could be seen, the white line was visible. Assumed this was either a rebill (from the November billing as I had not been on the tollway since November) or was part of the scam.

04.18.2024 1106 hrs at 855.748.5465 spoke with River Link employee, Dion, by phone regarding outstanding bill of $5.04. He (?) advised he saw a payment for $5.04 on 02/02/24. Then the toll charge on 02/26/23. I advised him I had not been on the tollway that day. He advised he would put in a dispute. We discussed the scam that was being investigated by the FBI. This was a problem as I was at home in Cashton, WI at that time. We had been in IA for our grandson’s schools grandparent breakfast. See google timeline and blog for that day.

Received River Link Monthly Bill # 14132719 (in the amount of) $10.04 due on 06.13/2024

Received letter dated 05.29.2024 from River Link advising dispute had been filed 05/29/2024 # Y93K94KFY. (? why it had taken so long to get it filed,had I made an error in note taking?  Was it May and not April that I spoke with Dion?  Shouldn’t the billing have been put on hold while dispute was pending?)

05.31.2024 dated letter from River Link advising dispute had been denied and if I disagreed to request an administrative hearing . I went to the River Link website, downloaded the information needed to file for an Administrative hearing. Mailed of all paperwork 06/08.2024

06.24.2024 received Monthly Bill # 16311007 (in the amount of) $35.04 due 07.13.2024

06.25.2024, 1358 hrs called River Link, speaking with Corrina. We discussed my call to Dion, The 2/26 charge, the administrative hearing paperwork I had sent on the 8th of June. She noted she could not see any paperwork except that it had been denied. Asked if the billing should have been put on hold during the dispute process she agreed it should have been. Advised her of the items I had sent in the request for the Admin hearing and that all paperwork had been mailed 06.08.2024 to the Kentucky Public Transportation Infrastructure Authority Attn: Amanda Spencer, 200 Metro St, Frankfort, KY 40622 Told her I would welcome a trip to KY asking if I should bring my atty, and all witnesses to my being in IA that day with me. She took my email and cell # saying someone would get hold oof me in 24-48 hrs regarding the Admin hearing.

06.27.2024 1527 hrs
Since no return phone call was received in the allotted time frame given me by Corrina on the 24th I sent a message to Amanda Spencer vis her website at the transit authority. web shot of message printed for my personal case file. Received message on computer screen thanking me for contacting office and assuring me someone would respond. We shall see. Thus far this company is lacking in correspondence.

06.28.2024  1700 hrs DST… no phone call, no email, no snail mail from River Link.   Going into a holiday week.

07.01.2024 2238 hrs DST… no phone call, no txt, no written correspondence from River Link.

07.02.2024 1815 hrs DST… no phone call, no txt, no email, no snail mail from River Link.

07.03.2024 0703 called the River Link phone #855.748.5465 Spoke with May ref. #Y93K94KFY AVR8310 2017 Ford Expedition Metalic Bronze. Went thru how it could not have been me/my vehicle as we were in Iowa and not KY. Placed on hold 0710 so that she could check the computer coming back to me with it’s your car. Again I explained the photo was of my car but could not possibly been me on 2/26 as I was in IA that day. Placed on hold 0725 to be transferred to Supervisor 0742 I was transferred to Denise who placed me on hold to look over the computer, and then went through the whole thing again (at which point I was more than frustrated and definitely not nice) she advised she was a call center and couldn’t help me with an Administrative Hearing. Call ended 0758 . I went back thru my paperwork to find copy of message I had sent to Amanda Spence to glean the phone number for her office 502.491.5600 and I called it at 1018 hrs. Was transferred to Jennifer Kirchner where I received a message telling me to leave a message she would return my call. I did. It is 1154 hrs and my call has not been returned. Went back to RiverLink.com printed all permanent info from the site for my file.

1317 hrs interesting research apparently RiverLink has had a history of poor billing practices in the past back in 2019 it resulted in a law suit. Will do more research on that and will post results as found. Further no headway has been made on the investigation of the phishing scam from apr 2024.

1951 hrs… finally found lawsuit complaints, settlement agreements, and dispositions. All pertinent info dwnld and printed.

0813 hrs 07062024. Received email from Lisa.  I will post it here.

Good afternoon, Mrs. Cummings,

This is Lisa from Riverlink. Below are pictures of the vehicle that during crossing. Our information on the owners of the plates is pulled from the state Department of Motor Vehicles. We appreciate your documentation of the maps and the other trip documentation that you were on but that doesn’t eliminate the owners of the vehicle during a valid tolling transaction.

Each month, additional bills are sent. It is the customer’s responsibility to pay the toll charges, as they will lead to escalated fees. The second bill includes a $5 late fee, the third a $25 violations fee, and the fourth a $30 collections fee. We allow 30 days between billing out new invoices to give our customers the opportunity to make a timely payment.

Kind Regards,

Lisa

Riverlink Customer Service Advocate

Please assist Sharon Cummings in resolving the attached administrative hearing request. Thanks!

CAUTION PDF attachments may contain links to malicious sites. Please contact the COT Service Desk ServiceCorrespondence@ky.govServiceCorrespondence@ky.gov for any assistance.

---

My response to her

I am not saying it is not my car
I am saying the photo was not taken on the 26th of Feb
My car was in IA and so was I.
I want an admin hearing
I will come to the meeting in person
Working with your company is like talking to a brick wall.

Lisa,

No one is listening to what I am saying

This is getting very frustrating

Not 1 time has anyone heard what I am saying

I will say it one more time

Very s l o w l y

So that River Link can understand

I

NOR MY VEHICLE

WERE

IN

KENTUCKY

FEB 26, 2024

THAT PHOTO

WAS NOT TAKEN

FEB 26, 2024

THE

ONE

AND

ONLY

TIME

I

WAS

ON

RIVER LINK TOLL WAY

WAS

NOV 30, 2023

I

PAID

THAT

BILL

BeBlestLausDeo! https://inthewildsofwisconsin.blog

NOTE… to self…

This is who I contact next.

07.09.2024 1047 hrs 855.748.5465 RiverLink Customer Service… Susan
Spoke with her for 29 minutes and 55 secs trying to find when Admin Hearing is set for, information regarding how to contact Lisa (Hart?), Susan did her best but there was nothing there to work with every end was dead. I ended up sending another email

Lisa,This is the only way I can reach you as there is no contact information on the email you sent me other than this email address.
1… you did not indicate in your email as to when the Administrative Hearing will be held.  Nor was there any information as to whether or not it would be in person, online, or simply on paper.  There was no place or time set.
2… I called the customer service number today and spoke with Susan at 1047 hrs, she advd me she would place notes in my file in hopes that someone would respond to me.  She noted your note had been placed in the file yesterday and that it indicated I had been sent correspondence.  Please note I have received nothing from your office other than the message you sent on that came thru some Xerox machine that has no contact information for you on it.
3…  When your company takes a photo of a vehicle there is a stamp on those photos that indicates date/time/place.  This stamp was not on the photos you sent to me.  It was on the bill for my Nov 30th crossing.  The only crossing I made on your tollway.   Please supply me with a photo that has a stamp on it.
4…  Your website states that contested crossings do not accrue fees.  I believe all the extra fees should be removed because I have been contesting this bill since I received it.
5… Frankly, I believe your company should forget this entire thing mainly because I WAS NOT THERE and if not for that reason for a SHOW OF GOOD FAITH for the hell I’ve gone thru trying to deal with your company.
Looking forward to hearing from you and receiving all pertinent data needed.
Signature information omitted on purpose.

Dear Sir (KY Sec of Transportation)

My name is Sharon Cummings. I have been trying to clear up a toll matter for several months now and don’t seem to be getting anywhere. I requested an Administrative Meeting and as of today have not been given a date or time for this.
My account with riverlink is xxxxx and the contested toll is dated Feb 26, 2024.
I have had contact with several persons starting last April when I received a bill for $5.04 which I know isn’t a high priority for you but perhaps if you could take the time to read the lengthy file you would understand my contacting you. The license plate for this fee is xxxxx.
thus far I have spoken to or emailed
Dion
Corrina
Amanda Spencer…email
May
Denise
Jennifer Kirchner… voicemail
Lisa Hart… email
Susan
I have filed a dispute Y93K94KFY, asked for an Administrative Hearing, supplied scanned confirmations of my whereabouts (GPS logs, receipts, etc, and talked till I am blue in the face.

I hope somehow to get this issue resolved.

Sincerely,
Omitted

07.11.2024 0855 pbx frm Amanda Spencer ref issues.

07.17.2024. Letter and email from Riverlink advising case has gone to Administrative.  Phone call with Ipass advising the Ipass was dinged Dec. 4, 27, & 31 on Riverlink, fees automatically deducted from account othose dates. Email sent to Amanda Spencer advising her.

07.18.2024… email issue resolved, account balance zero, apology for troubles.  Apology accepted and thanked for her help.

64°F cloudy W11mph SR0426(0526DST) SS1948(2048DST)

Morning Offering given

Village squishy

Coffee strong

Drying last load

Half week is here… How goes it? How do you feel? What do you need? Keep asking yourself and keep taking it to Jesus.

In the Catholic Tradition… speak to those patron saints who have gone before who, may be of assistance to you throughout your day.

Prayer to Saint Medard: Patron of Storms

We pray for assistance for the victims of
snowstorms, hurricanes, tornadoes, earthquakes,
and other natural disasters,
especially for the upcoming storm that is headed our way.
Loving God, send in more helpers, and multiply resources
and supplies for the aid of those in need.

Prayer Before a Journey

May the Almighty and merciful Lord
direct us on the road of peace and prosperity,
and may the Angel Raphael
be our companion on our journey;
so that we may return to our home and loved ones
with peace, refreshment, and all joy.
Lord, have mercy on us.
Christ, have mercy on us.
Lord, have mercy on us.
Let us pray:
O God,
Who led the children of Israel safely through the Red Sea,
and guided the Wise Men by a star to the Saviour;
grant us, we beseech thee,
safe journey and favorable weather;
so that under the guidance of thy Holy Angels,
we may safely reach our destination
and in due time,
the gate of eternal salvation.
Through the same Christ Our Lord.
Amen.
St Christopher, patron of travelers,
pray for us,
and protect us from evil.

Know you are prayed for.

56°F rainy S17mph SR0425(0525DST) SS1948(2048DST)

Morning Offering given

Village, wet & chilly

Coffee strong

Deepest Sympathy to D&HB on the loss of their miscarried child. Prayers go up for your family.

Shopping today… will be miserable if the weather continues as it is.

It is definitely time for me to become proactive in learning Spanish. Our little village has many opportunities to speak the language. Meanwhile, I downloaded a translation app to my phone.

My day to pray for Cmom… send your requests via txt msg.

In the Catholic Tradition let’s talk about the Tabernacle Lamp. In John 14:18 Jesus tells us he will not leave us orphans. In every Catholic church across the world you can visit the Blessed Sacrament as he is enthroned within the Tabernacle waiting for us. We can feel confident as we kneel before him that he is listening. The Tabernacle Lamp is a light in the darkness. It’s flame has heat. It is raised above the ground or suspended from the ceiling by 3 chains (faith, hope, charity). The lamp is an indication to us that Christ is present in the Tabernacle.

Know you are prayed for.

48°F clear SSE11mph SR0425(0525DST) SS1948(2048DST)

Morning Offering given

Prayer of Protection by the Precious Blood
Lord Jesus,
by faith in your merits,
I now take your Precious Blood and
sprinkle it over myself and my family
right from the crown of my head
to the very soles of my feet.
I claim total and complete protection for
my life and my family.
Lord Jesus,
keep me free today from
evil, sin, temptation, satan’s attacks and afflictions,
fear of darkness, fear of man, sickness, diseases, doubts,
anger, all calamities, and from all that is not of thy Kingdom.
Fill me Lord Jesus with
the gift of your Hoy Spirit and grant me
the gift of wisdom, knowledge, understanding,
discernment so that I will live today
in your glory
by doing that which is right.

Village waking

Coffee strong

In the Catholic Tradition…

July Devotion to the Most Precious Blood a partial indulgence is given to those who devoted recite the Litany. https://www.usccb.org/prayers/litany-most-precious-blood

14th Station of the Eucharist… “The Wedding Feast of the Lamb”  Rev 19  We get a glimpse of what awaits us in Heaven. The Eternal Wedding Banquet between God and his bride the Church.

Wondering…
Do you have a plan for your spiritual life? Do you have a daily ritual that you follow to keep yourself close to Christ? Do you have a prayer journal, examination journal, answered prayer journal or a journal you take with you each day making entries as you go? Are you seeking Jesus? Are you ignoring Jesus? Perhaps you are angry with him for some reason. Perhaps you’ve given up on it all and convinced yourself it isn’t real or that you don’t need it. If I could ask a favor for just this week. Each morning take a moment, collect yourself and ask yourself “how do I feel” “what do I need” afterwards give it to Jesus. If you could write it down that would be great. We’ll talk again.

Know you are prayed for.

47°F clear N7mph SR0424(0524DST) SS1949(2049DST)

Morning Offering given https://youtu.be/pM3DCuDVafY?si=bM3bkKp3pM3Y6b0J

Village sleeps

Coffee is good

What a delightful gathering at the Kircher abode last evening. M & V… again fab food, good convo, prayer, and fun. Don’t know how you pull this off each and every time but you do.

Another month is closing. Time moves so very swiftly. Are you seeking Jesus? I know, I’m a broken record but knowing him is so very important and with time swiftly passing… Is there a reason you don’t take/make the time to get to know him? Perhaps you don’t know anything about him, I would love to sit on the porch and tell you his story and how it intermingles with mine.

In the Catholic Tradition, we look at the 13th Station of the Eucharist… Emmaus… Luke 24
Two of Jesus’ disciples walked along the road to Emmaus talking about Jesus. A man joined them on their journey they spoke about Jesus together. They join together for a meal and realize as this stranger breaks the bread that HE IS JESUS!

Early morning death message delivered. It was shocking for the giver (I could hear it in his voice) of the message and for the receiver (I could see it in her face). May God have mercy and grant eternal life.

Know you are prayed for.

67°F rainy WNW15mph SR0424(0524DST) SS1949(2049DST)

Morning Offering given

Village sleeps

No coffee

In the Catholic Tradition we look at the 12th Station of the Eucharist…”The Last Supper”…Luke 22
Jesus took the bread, said the blessing, broke it, and gave it saying “THIS IS MY BODYGIVEN FOR YOU” “THIS CUP IS THE NEW COVENANT IN MY BLOOD SHED FOR YOU” Those men at the last supper saw it themselves, passed it down person to person knowing full well exactly what Jesus meant, and knowing they must pass it down exactly as he meant it. Today when you walk into the Catholic Church you see the sacrifice of the mass as it was done then. HIS Body, HIS Blood for you.

Know you are prayed for.

56°F Rainy S16mph SR0423(0523DST) SS1949(2049DST)

Morning Offering given

Village soggy

Coffee from a pod, the pot needs cleaning

Happy 12th Anniversary Dennis & Blanca.

The man is on “Bike to Mary”, the rain is to last all day, it will be a cold, wet one for the riders

Wonderful time at the Kircher abode last evening. The food was outstanding and the conversation lively.

Have to run to E&E Sales this morning in Hillsboro with no other plans for the day. Looking forward to the down time. I’m certain the house could use a good cleaning and am also certain the good cleaning house fairy will not arrive to do it.

The Seven-Sister climbing rose is in full bloom! Beautiful pink clusters. The Spirea shrub is loaded with beautiful purple blooms. Yellow blooms are calling attention to the flowers by the pond and the orange day lilies hold their regal heads above them all.

In the Catholic Tradition we look at the 11th Station of the Eucharist… Bread of Life Discourse… John 6:48-56. After Jesus had fed the crowd it wasn’t long before they came asking him for more bread. It is this time he takes the time to reveal that no bread can give them life except the living bread (He himself in the Eucharist” He speaks calmly and forcefully so that we can have no doubt that the Eucharist is his actual “BODY & BLOOD”. Many of those who followed him walked away. They could not handle what he was telling them.

As I look at this scripture today I think of all the people who talk themselves into believing it is only a representation. No where did Jesus say it only represents his body he BOLDY & FORCEFULLY said… “my flesh is true food, and my blood is true drink. Whoever eats my flesh and drinks my blood remains in me and I in him” Perhaps in our human minds this is all too much and as did others we walk away from the truth about the Eucharist or perhaps we try to make it into a representation instead of what it actually is.

We humans think so much of ourselves that we fail to realize we are in the presence of God. That we hold on our tongues the real body and blood of Jesus Christ, 2nd person in the Trinity, Son of God-Son of Man. Who took our sins to the cross with him and paid our price for those sins. “Vanity of vanities… vanity of vanities; all is vanity… one generation passeth away, and another generation cometh…” and in those passed generations we (with satan’s help) have convinced ourselves of how important we are and of our high standing while we mock those of humble beginnings and humble hearts… those who know they are nothing in the presence of God.

So the next time you que up for the Eucharist and have failed to confess your sins, and you reach out your cupped hands while wearing your immodest/trashy clothing, think about who will be coming into you. That before you stands a consecrated priest holding the body & blood of Christ and you in your sinfulness are too important to kneel, too important to open your mouth and take him on your tongue, too important or at the least believe you hold equal standing… or sadly enough, the priest doesn’t give you opportunity to confess, kneel, and receive in this manner… THE BODY OF CHRIST.

Know you are prayed for.

Two old men trying to best each other and only proving they are both vain and out of touch with reality.

Nobody gives a rat’s arse at this point as to who created the problem. We are, however, interested in the plan/s to get it fixed.

Both need to stop acting like 3 yr olds fighting over the last cookie, end the finger pointing, and make a plan

Time to clean both houses.

Time to back the person who cares enough to answer questions that need answers or at the least answered with a future plan.

Personally, neither of them are up to the task.

Not to mention the news media, pacs and ads need to clean up their acts, stop the money-making hype, and fill people in on the real facts/truth.

Everyone’s behavior regarding politics  is scandalous.

America!  Where are your leaders? Somewhere out there, someone is worthy of the job.  We need to find that person.

51°F SE5mph SR0423(0523DST) SS1949(2049DST)

Morning Offering given

Village peaceful

Coffee good thanks to the man who set it up before he left yesterday

Hanging porch plants are watered

The dog is tethered out back

This morning I’ll let Gibbs out for my friend, then, I have pick ups for the Amish workshop, a trip to the Amish shoe store and back home to debone the chicken baked last night, finish up laundry, sweeping, and vacuuming. My closet should be sorted thru and all the too big, too small, will never wear items removed. Later I will go to my friend VK’s for supper. The Bike to Mary participants will be there this evening.

In the Catholic Tradition we look at the 10th Station of the Eucharist…Multiplication of the Loaves… Mark 6… this scripture foreshadows the Last Supper… Jesus gives thanks, blesses, breaks, and feeds his people. He continues to do this today thru the Most Holy Eucharist.

Today’s Saint…Cyril of Alexandria

Tonight the 1st Presidental Debate 8pm DST

Know you are prayed for

Cab 257

NB Hwy 27 S of Sparta, WI

Turned EB onto I90

You followed me so close I could see you txtg in my outside mirror while your grill filled my review mirror.

How nice of you to flip me off for not increasing my speed to 65 in a 55.

I’ll find what Eagle Logistics you belong to.